De-Escalate Disruptive Behavior

Tim Dimoff’s presentation provides insight into how employees at special events can utilize the same techniques that Law Enforcement utilize to reduce confronted tensions and stay safe on the streets. It will explain how you can use some of these same techniques to identify and respond to aggressive behavior during high profile events. Some of the areas covered during this talk include:

  • Identifying aggressive behavior in the early stages
  • How personal presence and prevention processes can discourage negative or aggressive behavior
  • The power of simple defusing techniques
  • Learning the proper response for specific types of aggressive behavior