One-to-One Communication is Essential

In today’s high-tech world, some professionals have forgotten the importance of one-to-one interpersonal connection. Tim Dimoff’s presentation will:

• Identify the small  things that show people that you are really listening to them.
• Learn how to turn opponents into proponents, and have a healthy disagreement.
• Find out how to use correct etiquette on the phone, in meetings, and through email.
• Learn how to de-escalate a situation where anger or dissension occurs.