{"id":963,"date":"2016-06-14T19:30:50","date_gmt":"2016-06-14T15:30:50","guid":{"rendered":"http:\/\/timothydimoff.com\/?page_id=963"},"modified":"2022-11-17T14:15:20","modified_gmt":"2022-11-17T19:15:20","slug":"tims-talks-motivation-finding-retaining-customers","status":"publish","type":"page","link":"https:\/\/timothydimoff.com\/tims-talks\/tims-talks-motivation-finding-retaining-customers\/","title":{"rendered":"Tim&#8217;s Talks Motivation &#8211; Finding and Retaining Customers"},"content":{"rendered":"<h2>Retaining&nbsp;Customers is Key<\/h2>\n<p>Tim Dimoff&#8217;s presentation discusses the undeniable fact that customers drive your business. Tim explains why retaining customers once you\u2019ve sold them is difficult but essential for a successful business.<\/p>\n<ul>\n<li>Learn how to build your services and products around your customer<\/li>\n<li>Understand your customers<\/li>\n<li>Identify the problems that are causing your customers to leave<\/li>\n<\/ul>\n<p>Read this other post by Tim for more information:&nbsp;<a href=\"https:\/\/www.neosafetycouncil.org\/en\/COSE\/Mind-Your-Business\/Business-Growth\/Good-Customer-Service-is-Key-to-Small-Business-Success\">Good Customer Service is Key to Small Business Success<\/a><\/p>\n<h3>Build trust with your customers.<\/h3>\n<ul>\n<li>Don\u2019t assume they trust you because they buy from you.<\/li>\n<\/ul>\n<ul>\n<li>Trust takes time to build.<\/li>\n<\/ul>\n<p>When deciding to purchase, 81% of customers say that <a href=\"https:\/\/www.edelman.com\/sites\/g\/files\/aatuss191\/files\/2019-07\/2019_edelman_trust_barometer_special_report_in_brands_we_trust.pdf\" target=\"_blank\" rel=\"noopener\">trust is <\/a>important in their decision. Building trust isn\u2019t a one-size-fits-all tactic that any business can implement overnight. After all, trust is the \u201cfirm belief in the reliability, truth, ability, or strength of someone or something.\u201d Reliability is a key factor in building trust, so your company should consistently deliver value to customers.<\/p>\n<h3>Send a company newsletter.<\/h3>\n<p>A company newsletter is a simple and cost-effective way of retaining customers because it can enhance your company\u2019s reputation and notability. You can send updates or offers to all of your customers at once. And you can send the email using an RSS feed on a designated frequency, so you don&#8217;t have to manually update the content or remember to click &#8220;send.&#8221; Even though it&#8217;s simple, newsletters can remind customers of your brand every time they open their inboxes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Retaining&nbsp;Customers is Key Tim Dimoff&#8217;s presentation discusses the undeniable fact that customers drive your business. Tim explains why retaining customers once you\u2019ve sold them is difficult but essential for a successful business. Learn how to build your services and products around your customer Understand your customers Identify the problems that are causing your customers to leave Read this other post by Tim for more information:&nbsp;Good Customer Service is Key to Small Business Success Build trust with your customers. Don\u2019t assume they trust you because they buy from you. Trust takes time to build. When deciding to purchase, 81% of customers<\/p>\n<p><span class=\"more-wrapper\"><a class=\"more-link button\" href=\"https:\/\/timothydimoff.com\/tims-talks\/tims-talks-motivation-finding-retaining-customers\/\">Read More<\/a><\/span><\/p>\n","protected":false},"author":5415,"featured_media":3465,"parent":86,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Finding and Retaining Customers<\/title>\n<meta name=\"description\" content=\"This Tim&#039;s Talk discusses the fact that customers drive your business. 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