{"id":1315,"date":"2022-11-17T09:29:00","date_gmt":"2022-11-17T14:29:00","guid":{"rendered":"http:\/\/timothydimoff.com\/?p=1315"},"modified":"2022-11-17T16:39:55","modified_gmt":"2022-11-17T21:39:55","slug":"little-things-win-keep-customers","status":"publish","type":"post","link":"https:\/\/timothydimoff.com\/2022\/11\/17\/little-things-win-keep-customers\/","title":{"rendered":"It\u2019s the Little Things that Win and Keep Customers"},"content":{"rendered":"
Have you ever wondered why some people always seem to get new customers and how they keep those same customers year after year? \u00a0It\u2019s not as complicated as you may think. The secret is good old common courtesy! Showing respect and goodwill towards your customers goes a long way to ensure they will remain loyal.<\/p>\n
<\/p>\n
Have you ever tried to call a company or organization? Sometimes there is no phone number, and even if there is one, it often rolls to voicemail. Sometimes the person on the other end of the phone or email isn\u2019t even trying to help you. They aren\u2019t listening to your problem.<\/p>\n
Now imagine an organization that cares. Its employees are trained, and they listen to your concerns. That organization will win every time \u2013 especially in today\u2019s tech-savvy, zero customer care environment.<\/p>\n
The lesson here is to take extra care with every customer and prospect interaction because you never know how powerful their word-of-mouth advertising can be for your business. Potential customers will Google your company and read customer reviews, but the reality is that a recommendation from a trusted source carries the most weight.<\/p>\n
\u00a0<\/strong><\/p>\n \u00a0<\/strong><\/p>\n <\/p>\n Every client is different in how they want to connect \u2013 some value face-to-face or phone interaction, while others want to chat or send an email. Best practices state you provide it all. Here is your cheat sheet for success.<\/p>\n \u201cThere is no doubt in my mind that customer Service TODAY is the exception and NOT the norm which I have experienced both personally and professionally. I can also attest and guarantee the ability to return prompt phone calls can increase and grow your company in a very significant way.\u201d\u00a0 – Timothy Dimoff<\/p><\/blockquote>\n <\/p>\n Learn more about nurturing customer relationships with Tim\u2019s Talk:\u00a0<\/u>How to Find and Retain Customers.<\/a> Please\u00a0contact<\/a>\u00a0Tim to schedule this critical talk for your organization today!<\/p>\nProvide a Variety of Connection Opportunities<\/h2>\n
\n
Timothy Dimoff Knows How to Treat Customers<\/h2>\n