{"id":1315,"date":"2022-11-17T09:29:00","date_gmt":"2022-11-17T14:29:00","guid":{"rendered":"http:\/\/timothydimoff.com\/?p=1315"},"modified":"2022-11-17T16:39:55","modified_gmt":"2022-11-17T21:39:55","slug":"little-things-win-keep-customers","status":"publish","type":"post","link":"https:\/\/timothydimoff.com\/2022\/11\/17\/little-things-win-keep-customers\/","title":{"rendered":"It\u2019s the Little Things that Win and Keep Customers"},"content":{"rendered":"

Have you ever wondered why some people always seem to get new customers and how they keep those same customers year after year? \u00a0It\u2019s not as complicated as you may think. The secret is good old common courtesy! Showing respect and goodwill towards your customers goes a long way to ensure they will remain loyal.<\/p>\n

Small Opportunities Translate Into Customer Loyalty<\/h2>\n

\"customer<\/p>\n

Have you ever tried to call a company or organization? Sometimes there is no phone number, and even if there is one, it often rolls to voicemail. Sometimes the person on the other end of the phone or email isn\u2019t even trying to help you. They aren\u2019t listening to your problem.<\/p>\n

Now imagine an organization that cares. Its employees are trained, and they listen to your concerns. That organization will win every time \u2013 especially in today\u2019s tech-savvy, zero customer care environment.<\/p>\n

The lesson here is to take extra care with every customer and prospect interaction because you never know how powerful their word-of-mouth advertising can be for your business. Potential customers will Google your company and read customer reviews, but the reality is that a recommendation from a trusted source carries the most weight.<\/p>\n

4 Companies Who Provide Exceptional Customer Service<\/h2>\n

<\/h2>\n