Prevent, Confront and Reduce
Tim’s expertise on dealing with workplace violence shines in this important presentation. Every business should have the knowledge and management tools to prevent, confront and reduce threats. Presentation content will guide your company management on the proper steps to take when dealing with them. Participants will learn:
- The causes of the national increase in workplace employee threats
- Proper techniques for preventing employee threats and aggression
- Why employees do not report violence or harassment workplace incidents
- What the BIG Debate is
- Processes for post-termination and post-crisis preparation
Identifying Warning Signs
Tim will also share the warning signs the may lead to violence. Training employees and managers to identify these signs, and how to handle reporting them, is an essential part of violence prevention. Signs may include:
- Excessive alcohol or drug use
- Unexplained absenteeism or decline in job performance
- Depression, withdrawal, or suicidal comments
- Resistance to changes at work
- Persistent complaining about unfair treatment
- Violation of business policies
- Emotional responses to criticism, mood swings
- Trust issues and paranoid behavior
Other Key Practices
Tim will review other key practices every business should put in place to help prevent workplace violence and appropriately manage any situations or crises:
Developing Policies for Workplace Issues
When employees and managers experience bullying, intimidation, threats, and other harassment at work, they’re forced to endure an offensive and hostile work environment that absolutely affects their job performance. Encouraging open communication enables the entire staff and management to professionally, efficiently, and privately address any workplace complaints. Creating policies and procedures that guide that communication is critical. Tim will cover the importance of communicating clear guidelines as well as the consequences for violating policies in an up-to-date employee handbook.
Performing Background Checks
Conducting background checks for new hires is one important way to keep violent people out of your workplace. Temporary employees should also be screened thoroughly.
Keeping Records
Some organizations use a three-strike rule for threatening and aggressive behavior at work before dismissing an employee. This requires HR personnel and management to maintain detailed personnel records.
Providing Education and Training
Another way to help to build confidence and awareness in the workplace is to offer education and training to all staff. Training session curricula must include understanding crisis response plans and clearly elucidate and rehearse everyone’s responsibilities.
Contact Tim to schedule this important presentation for your whole team.
For more of Tim’s content on workplace safety issues, check out Tim’s interview on the Safety Talk podcast.