employee threats, Workplace bullying, bullying at work, Timothy Dimoff

How to Deal with Workplace Threats

Two million people are victims of non-fatal violence in the workplace each year. Sometimes the precursor to violence is a simple threat. Therefore, it is important to know how to deal with employee threats before they escalate into violent actions. Living in a Pressure Cooker Today’s professional world runs on a 24-hour, 7 day- a-week, 365 days-a-year schedule. As a result, employees are living a high-stress, “pressure cooker” existence. Tension, violence, bullying, rage and negative encounters exist in the workplace due to: Heavy workloads Unrealistic productivity targets Lack of control over day-to-day tasks Unrealistic deadlines, cutting into much needed “downtime” How do employees cope with unrelenting schedules and unrealistic expectations? In some cases, they snap – or behave in what is commonly termed as “going postal”. As with most potentially life-threatening situations, the best policy is prevention. Dealing with threats is the key to unlocking and preventing potential violence in the workplace. These are verbal warning signals. Minimize Fall Out On average there are 1,000 workplace homicides each year. In most cases, people who become violent have been stressed for quite some time. Stressed people often signal to coworkers or people at a place of business their escalating frustration...

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Aggressive Behavior, High Profile Events, Timothy Dimoff

Defuse Aggressive Behavior at High-Profile Events

High-profile events call for special security techniques instituted by trained personnel who know how to de-escalate aggressive behaviors. Security personnel often come from law enforcement backgrounds with specialized training in awareness and presence techniques. These same techniques can help you to identify and properly respond to aggressive behaviors if necessary. Three Steps to De-Escalation The three most important steps for effective de-escalation during an event are to detect, defuse and respond. While all large events require good security measures, high-profile events present a special challenge because they usually involve extremely large number of attendees, bringing greater potential for dangerous situations to occur.  Recent news stories have demonstrated that the first responders are often not law enforcement, but the workers or attendees. Therefore, in addition to having a contingency and organizational plan, it is important that all personnel involved with a high-profile event are properly trained in response techniques in order to maintain safety at the event. The biggest risk is in thinking “It can’t possibly happen here!” Detect Learning how to detect aggressive behavior is the first step. It can help to prevent personal injury and may mean the difference between life and death. Knowing how to properly detect...

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