Speaker | Trainer | Emcee | Expert Witness | Author
As we navigate new workplace challenges in a post-pandemic landscape, the top priority remains the safety and security of employees. This talk will address some key issues to consider: The Post-COVID-19 Work Environment How has COVID-19 affected and changed your employees who have returned to in-person work at your business? What are some of the unique challenges that are now part of the workplace culture? … read more
As communication becomes increasingly abbreviated (i.e., texting acronyms and using emojis), being an active listener is the way to separate yourself from the pack. Start with Good Listening Skills There is a misconception that being silent, engaging with facial movements and vocal sounds, and summing up what someone has just said is a sure way to be a good listener. It also involves stopping what … read more
People have different values and priorities, so their approach to work may vary. Some people may feel a strong sense of purpose and fulfillment from their work and prioritize it over other aspects of their lives. They may think that their work is essential to their identity, and they live to work. On the other hand, some people see work as a means to an … read more
During legal proceedings, witnesses are often utilized to corroborate a story, provide insight into motive or provide professional expertise in a subject area. There are two types of witnesses – those who saw and heard what happened and those who can evaluate the evidence and are called upon in a deposition or trial about their judgment.
Suppose you’re running a very successful business with employees who depend on you for their livelihood. If a crisis were to happen – a tornado, fire, or intentional harmful act – would you be able to recover and put people back to work in a timely fashion? Here are seven measures that can help to protect your business and prepare it for the worst-case scenario. … read more
Are you struggling with employee turnover and high hiring costs? Do you want to boost your workers’ productivity? Want to provide more work-life balance for your employees? Consider making your business a flexible workplace. “People will not return to work as they have in a pre-pandemic world. Flexibility is the new norm and expectation from employees. This trend will continue for many years ahead. “There … read more
Have you ever wondered why some people always seem to get new customers and how they keep those same customers year after year? It’s not as complicated as you may think. The secret is good old common courtesy! Showing respect and goodwill towards your customers goes a long way to ensure they will remain loyal. Small Opportunities Translate Into Customer Loyalty Have you ever tried … read more
High-profile events call for special security techniques instituted by trained personnel who know how to de-escalate aggressive behaviors. High-profile events present a unique challenge because they usually involve many attendees, with security dispersed throughout the crowd, creating the potential for a dangerous situation. In addition to having a contingency and organizational plan, all personnel involved with a high-profile event must be trained appropriately in response … read more
Ransomware. DDoS. Phishing. Identify theft. Sadly, schools across the United States are becoming very familiar with these terms. Recent research indicates that K-12 institutions will have the highest rate of ransomware attacks of any industry in the coming years. For example, releasing sensitive student and teacher information can lead to identity theft. A hacker’s encryption of students’ grades and teachers’ lesson plans can lead to … read more
In business, the only thing that’s constant is that things change all the time. That includes employees. Employees leave for many reasons, from finding new and better opportunities to getting laid off. Whatever the reason, employees leaving can have a profound effect on your business, especially if you have a small business. The void they leave must be addressed, often finding someone to pick up … read more